Terms of Service

 

Last Updated: October, 20 2025​

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Company: Privé Wine Tours (“Privé,” “we,” “our,” or “us”)

Contact: info@privewinetours.com | ‪(951) 777-0789‬

Location: Temecula, California

 

 

1. Using Our Services

 

Thank you for choosing Privé Wine Tours for your luxury wine tour and transportation experiences. By booking, reserving, or using our Services, you agree to these Terms of Service. Please read them carefully.

 

You must follow all policies, safety guidelines, and instructions provided during booking and while participating in our tours and transportation services.

 

Misuse Prohibited:

You may not interfere with, disrupt, or attempt to gain unauthorized access to our website, booking systems, or vehicles. You may use our Services only as permitted by law. Privé may suspend or terminate your access if you violate these Terms or engage in misconduct.

 

Intellectual Property:

All content, branding, and materials on our website and vehicles are owned by Privé Wine Tours or its partners. You may not use our logos, images, or written content without prior written permission.

 

Third-Party Content:

Our Services may include information or activities provided by third parties (such as wineries or catering vendors). Responsibility for that content lies solely with the provider.

 

Service Communications:

By using our Services, you agree to receive necessary service-related communications, including booking confirmations, itinerary updates, and logistical messages. These communications are required to complete your tour or transportation service.

 

Safety Notice:

Do not use mobile devices or interact with our online systems in a manner that distracts you while driving or endangers yourself or others.

 

 

2. Payment and Data Security

 

Privé Wine Tours uses secure third-party payment processors to handle transactions. While we take reasonable steps to safeguard payment and personal information, you are responsible for protecting your own devices and data.

 

Privé Wine Tours is not liable for the loss or theft of personal information unless such loss results directly from our negligence.

 

 

3. Your Account

 

Some services may require an account or profile created by you or a reservation specialist. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.

 

 

4. Privacy and Data Handling

 

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to our data practices as described in that policy.

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Consent for SMS Communication
By checking this box, I agree to receive SMS messages [conversational, etc.] from PRIVE WINE TOURS, at the number provided. Frequency messages may vary. Data rates may apply, text HELP to 951.888.3988 for assistance. Reply STOP to opt out at any time Privacy Policy Terms of Service.. Information obtained as part of the SMS consent process will not be shared with third parties.

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Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related to the following:
Customers and Guests: Updates regarding relevant information.
Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.

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Standard Messaging Disclosures
Message and data rates may apply.
Standard messaging rates will be charged by your mobile service provider.

You can opt-out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.
For assistance, text "HELP" 951.888.3988 or visit our Privacy Policy Terms of Service

 

 

5. Modifying or Terminating Services

 

We continually update our Services to improve guest experiences. We may modify, suspend, or discontinue certain features or offerings at any time without prior notice.

 

You may stop using our Services at any time. Privé Wine Tours may limit or terminate Services to any guest who violates these Terms or engages in unsafe or disruptive conduct.

 

 

6. Warranties and Disclaimers

 

We provide our Services using reasonable care and professional standards. However, we do not guarantee:

 

1. Specific outcomes or satisfaction levels.

2. The performance or availability of third-party providers (such as wineries or venues).

3. Uninterrupted or error-free service delivery.

 

Except as required by law, Privé Wine Tours provides all Services “as is” and makes no express or implied warranties.

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7. Limitation of Liability

 

To the fullest extent permitted by law:

 

1. Privé Wine Tours and its affiliates are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, data, or revenue.

2. Total liability for any claim is limited to the amount paid for the specific Service in question, or, at our discretion, re-supply of that Service.

3. Privé Wine Tours is not responsible for losses that were not reasonably foreseeable.

 

 

8. Business Use

 

If you use our Services on behalf of a business or organization, that entity accepts these Terms and agrees to indemnify and hold harmless Privé Wine Tours, its affiliates, employees, and agents from any resulting claims or liabilities.

 

 

9. Passenger Responsibility and Liability Waiver

 

a. Conduct:

Guests must behave respectfully and comply with staff instructions. Privé may refuse service or remove passengers engaging in unsafe, disruptive, or offensive behavior without refund.

 

b. Alcohol Consumption:

 

• Guests must be 21 years of age or older to participate.

• Passengers are responsible for their alcohol consumption. Privé is not liable for overconsumption, intoxication, or related incidents.

• Outside alcohol is prohibited unless explicitly approved by Privé Wine Tours.

 

c. Transportation Safety:

 

• Seatbelts must be worn while vehicles are in motion.

• Guests must follow driver and staff instructions.

• Privé is not liable for injuries or damages resulting from failure to follow safety rules or incidents beyond our control (including at third-party wineries).

 

d. Assumption of Risk:

By participating, you acknowledge that wine tours involve inherent risks such as transportation, walking on uneven terrain, and alcohol consumption. You voluntarily assume all such risks and release Privé Wine Tours from liability for injury, illness, property damage, or loss arising from participation.

 

e. Release of Liability:

To the maximum extent allowed by law, you release and hold harmless Privé Wine Tours, its officers, employees, contractors, and affiliates from any claims or damages resulting from your participation.

 

f. Medical & Special Needs:

Guests must inform Privé Wine Tours of any medical conditions or accessibility requirements at the time of booking. We will make reasonable efforts to accommodate, but specific accommodations cannot be guaranteed.

 

 

10. Governing Law and Dispute Resolution

 

These Terms are governed by the laws of the State of California. All disputes arising from or related to these Terms will be resolved exclusively in the state or federal courts of Riverside County, California. You consent to the jurisdiction of those courts.

 

 

11. Changes to These Terms

 

We may update these Terms from time to time. Updated versions will be posted on our website with the new effective date. Continued use of our Services after changes take effect constitutes acceptance of the revised Terms.

 

 

12. Contact Information

 

Privé Wine Tours

Temecula, California

Email: info@privewinetours.com

Phone: ‪(951) 777-0789‬

Website: www.privewinetours.com