Privacy Policy

Updated: October 20, 2025

Privé Wine Tours (“Privé,” “we,” “our,” or “us”) provides premium transportation and wine tour experiences throughout California. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, website, and communication channels.

If you have questions, contact us at info@privewinetours.com.

1. Information We Collect

We collect information to deliver and improve our services, manage reservations, and provide a personalized guest experience.

a. Information You Provide

When booking or requesting a quote, you may be asked to provide:

Name
Email address
Phone number
Payment information
Pickup location or service details
Food or wine preferences (if applicable)

b. Information Collected Automatically

When you visit our website or interact with our online content, we may automatically collect:

IP address and device information
Browser type and settings
Pages visited, clicks, and visit duration
Cookies and similar technologies (see Section 5)

c. Information from Other Sources

We may receive information from service providers who assist in processing reservations, catering, or transportation logistics.

2. How We Use Information

We use collected information to:

Process and confirm reservations
Communicate booking details, changes, or cancellations
Provide customer support
Improve our services and website
Comply with legal and regulatory obligations

We may also use your contact details to send transactional communications (see SMS and Email sections below). We do not sell or rent personal data.

3. Email Communications

If you provide your email address, we may send:

Booking confirmations and receipts
Updates about your reservation
Occasional service notices or feedback requests

You may opt out of non-essential emails by clicking “Unsubscribe” in any message or contacting us directly at info@privewinetours.com. Transactional and legally required emails cannot be unsubscribed from.

4. SMS Messaging Policy (Transactional Only)

Purpose of Messages

Privé Wine Tours sends text messages only for reservation-related communication, including:

Booking confirmations and reminders
Pickup details or itinerary updates
Service or schedule adjustments

Opt-In Consent

By entering your mobile number during checkout or when submitting a quote request, you agree to receive transactional text messages related to your booking.

Consent to receive text messages is not a condition of purchase.

Opt-Out Instructions

You may opt out at any time by replying STOP to any message. After opting out, you will only receive messages necessary to complete an active reservation or meet legal obligations.

Help

For assistance, reply HELP or contact us at info@privewinetours.com or 951-888-3988.

Message Frequency and Charges

Message frequency varies based on your active reservations. Standard message and data rates may apply. Message delivery is not guaranteed and depends on carrier performance.

Privacy and Security

We do not share or sell mobile numbers or SMS consent data. All information is stored securely and used only to manage your reservation.

Contact Information

Privé Wine Tours

Temecula, California

Email: info@privewinetours.com

Phone: 951-888-3988

Website: www.privewinetours.com

Consent for SMS Communication
By checking this box, I agree to receive SMS messages [conversational, etc.] from PRIVE WINE TOURS, at the number provided. Frequency messages may vary. Data rates may apply, text HELP to 951.888.3988 for assistance. Reply STOP to opt out at any time Privacy Policy Terms of Service.. Information obtained as part of the SMS consent process will not be shared with third parties.

Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related to the following:
Customers and Guests: Updates regarding relevant information.
Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.

Standard Messaging Disclosures
Message and data rates may apply.
Standard messaging rates will be charged by your mobile service provider.

You can opt-out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.
For assistance, text "HELP" 951.888.3988 or visit our Privacy Policy Terms of Service

5. Cookies and Tracking Technologies

Our website uses cookies, pixel tags, and similar technologies to enhance your browsing experience.

You can:

Adjust browser settings to block or delete cookies.
Be aware some website features (like booking or payment processing) may not work properly if cookies are disabled.

Cookies help us:

Remember your preferences
Improve website functionality
Analyze website traffic and usage trends

We do not use cookies to collect sensitive personal data.

6. Information Sharing

We do not share personal information with third parties except in the following cases:

a. With Your Consent

When you authorize us to share information with a partner, such as a catering service or event venue.

b. For External Processing

Trusted vendors may process data on our behalf (e.g., payment processors, scheduling systems). They must comply with strict confidentiality and data protection requirements.

c. For Legal Reasons

We may share data if required by law, regulation, or legal process to:

Enforce our Terms of Service
Prevent fraud or security issues
Protect rights, property, or safety of Privé or others

7. Data Retention and Security

We retain data only as long as necessary to provide our services and meet legal requirements.

We use administrative, technical, and physical safeguards to protect information against unauthorized access or disclosure.

8. Your Privacy Rights (California Residents)

If you are a California resident, you have the right to:

Request access to your personal data
Request correction or deletion
Opt out of the sale or sharing of your information (we do not sell data)
Receive information about data collected over the past 12 months

To exercise your rights, contact us at info@privewinetours.com.

9. Age Requirement

Privé Wine Tours operates in compliance with U.S. law and provides wine tours for guests 21 years of age or older. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date. Material changes will be communicated via email or website notice.

11. Contact Information

Privé Wine Tours

Temecula, California

Email: info@privewinetours.com

Phone: ‪(951) 777-0789‬

Website: www.privewinetours.com